Lesson Policies

 

Lesson Times

(Expect a regular group lesson to take 2 hours start to finish)

 

  • Riders are expected to arrive 30 minutes before each lesson to get their horse, groom and tack up.

  • Riders should be tacked up and ready to enter the ring at the start of their lesson time.  Riders arriving late or not tacked up on time will not have their time made up. If you know you will be running late, you may call ahead and have the horse tacked up for you, however, if it is happening on a regular basis there will be a $10 “tack up” fee applied to the lesson price.

  • After the lesson, riders are expected to properly cool out and groom their horse before putting them away.  This time may be upwards of 45 minutes in the winter.

  • Riders should wipe down their tack and put it away neatly before leaving, all brushes should be back in the proper brush boxes.

 

Rider Turnout

(Label your personal equipment with your name)

 

  • Correctly fitted ASTM helmet

  • Boots with a 1/2" - 1" heel

  • Long pants

  • Gloves (recommended)

  • Tie back long hair, no dangly earrings

  • No chewing gum. No cell phones.

  • Warm clothes and layers in the winter

 

Payment

 

  • All lessons and practice rides must be paid for in advance. Cash, cheque or e-transfer is accepted. A $40.00 charge is applied to NSF cheques.

  • A late fee of $12.00 applies to lessons not paid for on, or before, the first lesson of the month.  The late fee is due with full payment for lessons at the second lesson of the month/package.

  • Failure to pay by the second lesson of the month/package will result in the rider not being allowed to ride.  The lesson time slot will then become available to other students.

  • The only option for “Drop-In” lessons are 30 minute or 1 hour private lessons. “Drop-In” lessons must be paid for at the time of booking.  

  • The price of “Drop-In” lessons includes a $10 non-refundable booking fee.

  • All group lessons must be purchased on a monthly basis (4 lessons) or tri-monthly (12 lessons).

  • Lesson packages are non-refundable and non-transferable.

     

Make-up Lesson Policy

 

  • Riders must provide at least 24 hours notice of cancellation to receive a make-up lesson, both for group lessons or “Drop-In” lessons.

  • Only 1 make-up lesson will be provided per month, unless under special circumstances.

  • Make-up lessons must be scheduled by the end of the month but may be booked for the following month, as long as the student is still enrolled in lessons.

  • Make-up lessons are non-transferable and cannot be deducted off the next session fees.

  • If you notify the office prior to the start of the program that you are going to miss a lesson (i.e. for an appointment or vacation), we will reschedule the class and it will not count as your make-up for the session

  • You may not receive a make-up lesson for a missed make-up lesson, no matter what the reason for missing the class.


     

Inclement Weather Cancellations

Lessons Will Be Cancelled During:

  • Unsafe driving conditions

  • Extreme cold

  • Thunderstorms

  • Riders will receive a make-up lesson for any lessons cancelled due to inclement weather, during the month that they are taking lessons, or in the following month, even if they are not enrolled in lessons.

    If lessons are cancelled a second time within a month, the price of the lesson will be deducted from the next month’s lessons.

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